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Employment Opportunities
Assistant Circulation & Outreach Services Manager
Department: Circulation/Outreach
Application Deadline: April 13 or until filled
Pay Range: $48,000+, depending on qualifications, plus a competitive benefits package
Hours: Full time (38 hours per week), to include mornings, afternoons, evenings, and weekends
The Bloomington Public Library is seeking an Assistant Circulation & Outreach Services Manager that can support our busy Circulation-Outreach Department in delivering positive patron experiences at our front desk, community outreach events, and our Bookmobile, Deposit, Home Delivery, and Pop-Up Library services.
This position reports to the Circulation & Outreach Services Manager and is accountable for assisting the Manager with organizational, supervisory, and administrative functions of the department utilizing strong interpersonal, judgment, and leadership skills. The department is comprised of 11 full-time staff and 14 part-time staff.
The ideal candidate will be highly organized, detail oriented, and demonstrate strong communication and leadership skills. The candidate must be able to work collaboratively with patrons and staff to solve problems.
Critical Elements of Performance:
- Hire, train, supervise, and develop assigned staff in a union environment
- Direct staff, create staff schedules, and adjust staff schedules
- Review and authorize requests for time off
- Write and deliver performance reviews for library assistants, work study students, and temporary employees
- Develop and maintain training initiatives for the department
- Interpret and effectively communicate library policies, rules, and regulations
- Resolve patron conflicts
- Perform duties using specific job-related software
- Assist the Manager with developing departmental goals, processes, procedures, and reports
- Manage the department in the absence of the Circulation and Outreach Manager
Reasonable accommodations may be made to enable individuals with disabilities to perform the critical elements of this position.
Qualifications:
- Bachelor’s Degree required; ALA-accredited Master’s Degree in Library and Information Science preferred
- Three years of library experience and at least one year of supervisory experience required
- Experience with Polaris ILS preferred
Submit cover letter, resume, unofficial transcript, application (available at APPLICATION FOR EMPLOYMENT (bloomingtonlibrary.org), and any other relevant materials by April 13, 2025 to:
Bloomington Public Library
Attn: Human Resources
205 E. Olive St.
Bloomington, IL 61701
Salary and benefit information is available on our website.
Bloomington Public Library is an Equal Opportunity Employer
Library Assistant
Position Title: Library Assistant, part-time, Circulation and Outreach Services
Date posted: March 12, 2025
Closing: March 30, 2025
Salary: $16.00 per hour
Description
Do you have an interest in libraries and what they do as institutions for the communities they serve? Can you provide exemplary customer service to our diverse population? This position involves helping patrons with self-check and self-return systems, accessing the catalog, retrieving items, negotiating fees, issuing new accounts, shelving materials, and more. Must be able to effectively communicate with patrons in person, over the phone, and via email. Must possess intermediate computer skills. Apply for this position if you are energetic, enjoy serving people, and if you want a job where every day is full of variety, challenge, and reward.
Duties:
- Staff the Check Out Desk and provide top quality, patron-focused interactions to people of all ages who visit the library or contact the library by phone
- Utilize the library’s computer system, email, and various software applications
- Perform basic circulation functions such as retrieving items placed on hold, assisting patrons using our Drive-Up service, and checking returned items for missing pieces or damage
Skills:
- Friendly, helpful, knowledgeable, positive attitude, proactive
- Ability to transport books within the library building
- Must be able to bend, stoop, and lift
- Ability to work a flexible schedule
Hours: 19 per week, to include mornings, afternoons, evenings, and every other weekend (Saturday 8:30-5:00, Sunday 12:30-5:00). Schedules may change by semester based on departmental needs and employee availability.
Education: Position requires a High School Diploma or equivalent.
To Apply: Submit Employment Application and resume to:
Gayle Tucker, HR Manager
Bloomington Public Library
205 E. Olive St.
Bloomington, IL 61701
Salary and benefit information is included on our website.
Bloomington Public Library is an Equal Opportunity Employer